Voice agents keep pushing after-hours booking rates up
Purpose-built trade receptionists continue to report higher after-hours capture. Treat headline booking-rate numbers as vendor claims, not guarantees.
- Why it matters
- Missed calls are missed jobs; after-hours capture is the clearest fast ROI.
- Verify
- Run a 2-week trial and measure YOUR booking rate before/after on your own calls.
For: Service Manager / Dispatch · Owner / CEO